What sort of appointment do I need?

Our experience has taught us that the more information we get the when you book the appointment, the better service we can provide.
Brief checks like ears or blood pressure, simple skin checks, or discussing a single concern might only need a short appointment. More complex issues, multiple concerns, or discussions regarding chronic conditions will need longer appointments.

Trust the Admin to choose the right length of your appointment

The administrator will ask questions to understand your needs and schedule the right length of your appointment. The more information you can give, the better the administrator can assist you.

Not giving enough information can result in an appointment that’s too short and

  • We are not going to have time to properly attend to all the issues you wanted to see Dr Harvey about.

  • You’ll need to schedule a second consultation.

  • Dr Harvey will end up running late from trying to meet people’s needs when he doesn’t have enough time allocated.

If a longer appointment is booked and the consultation is completed using less time, we can look at some preventive health care, or we could talk about one of those other problems you’ve been keeping on the back burner. You will only be charged for the time used.

  • New patients
    If this is your first appointment with Dr Harvey, it will automatically be booked for 1 hour. This gives you an appropriate amount of time to build a world, specially if you have multiple or complex concerns. You can expect at least 40 minutes of consultation time and the rest of the time is needed to write notes, letters, referrals, add reminders, and complete any other admin tasks related to your appointment.

    ADHD pre-assessment
    ADHD pre-assessment and initial management consultations will be booked for up to 1 hour.

    Due to the nature and complexity of ADHD assessment, treatment and review, there is generally no additional time available in ADHD assessment and initial treatment consultations to discuss other non-urgent health matters. You’re welcome to raise other health concerns in the consultation; however, you should expect to have to rebook another appointment to address those concerns unless they are clinically urgent and need to be dealt with on the day.

    Once treatment is stable, ADHD review appointments are booked for 30 minutes.

    Complexity of care needs
    If you have mental health concerns, complex health concerns, multiple symptoms, or chronic conditions, the appointment will be one hour that’s divided in 45 min of consultation and 15 min to write notes, letters and referrals.

    Additional Needs

    • If you need more time to talk about your concerns

    • need more time to take the information in

    • have lots of questions

    • need a form filled out by the doctor or a letter to school

    • require vaccinations, or additional services during the visit

    Mental health treatment plan
    A mental health treatment plan requires a minimum of 45 to 60 min consultation to meet Medicare requirements.

    Procedures
    All procedures require an assessment consultation before the day of the procedure itself to determine the clinical need. During the assessment consultation, we discuss

    • the procedure

    • the treatment

    • its potential risks

    • expected benefits

    • aftercare

    • expected fees

    • possible Medicare rebates

    • document your understanding of the treatment and fees

    • your consent to have the procedure

    Please note, the procedure itself will almost always need to be done in a separate appointment.

    Follow-up or Review
    For follow-up visits to discuss test results or review ongoing treatments, a shorter appointment of 30 minutes might suffice. You can expect about 20-25 minutes of consultation time, and the additional time is needed to review and write notes, letters, add reminders, and complete any other admin tasks related to your appointment.

    Video Telehealth
    A face to face consultation is preferable but if you have an acute infectious illness or you live far away, video Telehealth is an option. Video Telehealth consultations are available and rebated by Medicare with some exceptions.

    Medicare will not give a rebate for

    • initial appointments

    • patients who have not had an in-person consultation with Dr Harvey in the preceding 12 months.

    For Telehealth consultations with children, the child has to be present in the room, participating in the consult, for the consultation to be rebatable by Medicare.

    Medical Termination of pregnancy (MTOP)
    MTOP is available in community general practice for women up to 9 weeks pregnant. If you are over 9 weeks pregnant, you will need to have an in-hospital MTOP or a surgical termination of pregnancy (STOP).

    Prior to the MTOP consultation, blood tests and obstetric ultrasound results need to be available at the time of the initial appointment. You will need to have an appointment with Dr Harvey or with another GP of your choice to arrange those tests. If you see a different GP for this, please request the results be sent to Dr Harvey. Any costs related to those tests are not included in Dr Harvey’s fee. You will also be required to have a blood test before the follow-up appointment.

    The MTOP service consist of two appointments:

    • The initial 1-hour appointment includes necessary counselling, discussion of results, explanation of the procedure, answering any questions and obtaining your consent.

    • A 30 minute appointment 2 weeks later, which you must attend to confirm the pregnancy has ended.

    Discuss with the admin
    If all else fails and you're unsure how long you need, you can talk to the admin staff to explain a little bit about why you need to see Dr Harvey, and they can help you book an appropriate appointment length.

    You can contact them via email admin@drmattharvey.com.au or via phone 0459-533 013.

  • The fees for Dr Harvey’s services also include the time spent preparing for your visit outside of the consultations.

    All fees are payable at the completion of the appointment.

    Due to updates in the Medicare rebate, the following fees are updated from 01 July 2025:

    Dr Harvey’s fee structure is designed to accommodate the length and complexity of the general consultations he provides.

    Short appointments less than 15 minutes cost $100.80.

    After the initial 15 minutes, every additional 5 minutes or part thereof costs $33.60.

    This way, patients only pay for the time Dr Harvey spends with them and on their consultation, rather than having to pay for a full long appointment if their visit extends beyond a short appointment but not the full length of a long appointment.

    Medicare has fixed rebates that apply to general consultations of 6-19 minutes, 20-39 minutes, 40-59 minutes, and over 60 minutes, as well as rebates for mental health care plans lasting 20-39 minutes, and over 40 minutes. These rebates will apply to your consultation depending on your eligibility under Medicare and are refunded to your bank account by Medicare Australia following payment of your account.

    Some specific appointment types have a different fee structure. This includes:

    • ADHD pre-assessment and treatment initiation
      - The initial consult is $486.80 ($202.65 Medicare rebate) and includes psychometric screening questionnaires.
      - The second appointment to review findings is $436.80 ($202.65 Medicare rebate).
      - Each appointment is 1 hour long.
      - Once treatment is stable, ADHD review appointments are booked for 30 minutes and you’re welcome to discuss other issues during these consultations. The general pro-rata billing rate will apply.

    • Procedures
      All procedures require an assessment consultation before the day of the procedure itself and will be charged at the general rates. The rate of the procedure is not included in this rate.

    • Medical Termination of pregnancy (MTOP)
      - The MTOP service comprises a 1-hour appointment and up to a 30-minute follow-up 2 weeks later.
      - The total fee is $525.00 which covers the cost of both appointments
      - Blood tests before and after the procedure and obstetric ultrasound are not included in this rate
      - A non-refundable deposit is required to secure your appointment
      - There is usually no additional out-of-pocket cost for the follow-up appointment.

    If you have further questions regarding the fees, please email admin@drmattharvey.com.au

  • Your Medicare rebate, if eligible, will vary depending on the nature of the consultation and the length of the consultation, in accordance with Medicare rules and regulations.

    Unfortunately, Federal Governments over several decades have not ensured your Medicare rebates have kept up with CPI increases and the increasing costs of providing quality medical care.

    The latest indexation of your Medicare Rebate only increased some of your rebates by 3.5%, while health care provision costs have increased by 6.1% from 2023 to 2024. Your rebate will decrease relative to time spent and is lower for purely mental health consultations than for general consultations.

    Medicare has fixed rebates that apply to general consultations of 6–19 minutes, 20–39 minutes, 40–59 minutes, and over 60 minutes, as well as rebates for mental health care plans lasting 20–39 minutes and over 40 minutes.

    This can be important to consider for your health care budgeting. Whilst you may prefer to have longer consultations, your Medicare rebate will be higher relative to the consultation fee for shorter consultations than it would be for longer consultations. But 4 consultations on 4 separate days come with extra travel and time costs for you.

    Your out-of-pocket gap expenses do contribute to your Extended Medicare Safety Net threshold. Once you have reached the EMSN threshold for the year, your rebate will increase to up to 80% of the out-of-pocket fee for the remainder of the calendar year.

    For 2025, the EMSN threshold for concession card holders is $834.50 and $2,615.50 for non-concessional patients and families.

Running on time

The unpredictable nature of General Practice sometimes causes unavoidable delays. Dr Harvey does try to minimise delays where he can to avoid keeping people waiting a long time.

If Dr Harvey has time to run longer in the consultation, he’s pleased to do so only if there are no other patients waiting to see him. Your fee will increase, and your Medicare rebate may or may not change in this situation, in line with Medicare rules and the length and nature of the consultation.

Discuss with the admin
If you're unsure of the appointment type you need, contact the Admin via email admin@drmattharvey.com.au or via phone 0459-533 013.